Privacy Policy — Hometown Tax Service

Effective date: September 22, 2025

Hometown Tax Service (“HTS”, “we”, “our”) provides tax preparation and related services. We value your trust and take the confidentiality of your personal information seriously.

Who We Are

Business name: Hometown Tax Service
Address: 503 South Main Street

Mt. Olive, MS
Email: tgraves@filewithhts.com
Phone: 601-600-7164

Information We Collect

• Contact details (name, address, phone, email)
• Identification (SSN/ITIN, date of birth)
• Tax & financial documents (W-2, 1099, 1098-T, 1095-A, receipts, prior returns)
• Uploaded IDs & supporting documents
• Appointment/communication notes
• Website usage data (basic, non-sensitive analytics/cookies)

How We Use Your Information

• Prepare and file your tax returns; provide related services
• Verify identity; meet IRS/state requirements
• Communicate with you about your return, documents, e-sign, and deadlines
• Maintain internal records as required by law and professional standards

How We Protect Your Information

• Forms and file transfers use HTTPS (encrypted in transit)
• Access is limited to authorized personnel on a need-to-know basis
• Devices/accounts use passwords and secure backups
• We do not sell your personal information

Hometown Tax Service follows IRS “Security Six” recommendations and IRS Publication 4557 guidance for safeguarding taxpayer data.

Sharing & Disclosures

We may share information with:
• You and your authorized representatives
• Tax authorities (IRS/state) when filing or as required by law
• Trusted service providers we use to operate securely (e.g., encrypted form tools, e-signature, tax software), bound by confidentiality
• Law enforcement or regulators if legally required

Retention & Secure Disposal

We retain tax records for 7 years from the end of the filing year (or longer if required by law), then securely delete or destroy them.

Your Rights & Choices

• Request a copy of your information
• Ask us to correct inaccurate information
• Request deletion where permitted by law (certain tax records must be kept)

Contact us using the details above to exercise these rights.

Children's/ Dependents' Information

We collect dependent information only as needed to prepare returns, with consent from the parent/guardian taxpayer.

Cookies & Website Data

We use essential site cookies and basic analytics. We do not use cookies to sell personal data or for targeted advertising.

Third-Party Services

Examples include Jotform (secure forms), e-signature providers, secure file storage, and professional tax software. These providers process data only to deliver services to us.

Updates to This Policy

We may update this policy from time to time. The “Effective date” at the top shows the latest version.

Resources (IRS & FTC)